You may have noticed that we do pre-order sales before many new collection releases. We do this for a few very special reasons, and we wanted to share them here!
First things first, what are pre-orders?
Pre-orders are chances to purchase new styles before the product is ready to ship, usually a few weeks beforehand and always at a discount from the final retail price. Pre-order quantities are limited and are not offered for every style.
Why does Temple Ro offer pre-orders?
1. The discounted price helps to keep our products more affordable and accessible to a wider range of people. We want to live in a world where everyone can choose ethically produced clothing, and offering discounts helps to make that happen!
2. It cuts down on waste by helping us to gauge interest in new styles and fabrics. If we don’t get great response to our pre-order styles, we consider creating less of them which cuts down on fabric consumption and labor.
3. It helps keep our small, independent business thriving! Running an ethical fashion business and manufacturing in the USA can be challenging (to say the least). Traditional means of financing a fashion company (or any product based business) include bank loans, credit card debt, lines of credit, etc., all of which come with their own problems. Pre-orders help keep our cash flow strong and reduce our reliance on these traditional methods. We’d rather give you a discount than pay big banks fees and high interest rates!
When will my pre-order ship?
Each pre-order product has an expected shipping Start Date listed in the product description. We ship pre-orders in the order in which they are received, so yours may not ship on the exact date listed (but rest assured, you’re in the queue). While we make every possible attempt to begin shipping on the start date, there may be times when shipping is delayed due to unexpected events like fabric delays, fabric issues, unforeseen cutting or sewing challenges, etc. Feel free to contact us at any time if you’d like an update on the status of your pre-order.
What happens if I order pre-order and available items in the same order?
If you order a mix of pre-order and available pieces in one order, we will ship the available items immediately and ship the pre-order at our expense when it is ready.
Where can I shop Temple Ro pre-orders?
We have a special tab for Pre-Orders in our navigation bar, and all pre-order garments appear on our main shop page as well. Shop pre-orders now!
Do you have a question that wasn’t answered here? Contact us anytime!
PRE-ORDER UPDATE | march 20, 2020
I’m writing with an update from San Francisco, where we are on a mandatory citywide lockdown due to COVID-19. Most importantly: everyone at Temple Ro is healthy and safe, and the lockdown is being taken seriously by the whole city.
Because of the lockdown, our factory is closed for at least the next three weeks, but potentially for longer. We’re happy that our sewing operators are all staying at home and staying safe (they are like family to us!), and we fully support them in taking as long as they need to return to work. However, this does affect the timing of your pre-order.
At this time, the fabric is at the factory but will not be cut or sewn until after the lockdown is over. The official projected end date is April 7th, although our factory could choose to stay closed for longer or the lockdown could be extended. If you have placed a pre-order, we are tentatively thinking that the new ship date for will be May 15th, and will update you as soon as we have more info as this could change at any time.
For now, we have removed the pre-order page from our website, but it will be back and full of new styles when our factory opens again.
In the meantime, stay safe and healthy!
With love,
Rose - Temple Ro Founder
UPDATE | JUNE 22, 2020
Our factory is open again! All pre-orders from the quarantine have shipped, and upcoming pre-order times are accurately listed for each product.
Huge thanks to everyone who stuck with us, pre-ordered, and shopped our sale during the shutdown. Your patience and support is SO appreciated! We love you!
With love and gratitude,
Rose